Virgin’s Head of Customer Experience on creating winning experiences: Brand Learning Podcast
In this podcast Hayley Spurling and Rich Bryson meet Virgin’s Head of Customer Experience, Clare Willetts to discuss
- What it takes in practice to create a winning customer experience
- What customer experience means at Virgin
- How customer experience cuts across departments
- How Virgin empower their people to deliver outstanding experiences
Discover more about our research into what it takes to deliver winning customer experiences
BRAND LEARNING: Inspiring people. Lifting capabilities. Growing organisations.