How to win at Customer Experience: Brand Learning and M&S at Marketing Week Live

Marketing Week Live will welcome over 5,000 senior marketers to London this March for a mixture of practical, hands on, expert advice and inspirational case studies from acclaimed  brands.

Rich Bryson, Group Client and Propositions Director at Brand Learning will be on-stage alongside Marks and Spencer’s Nathan Ansell on Thursday 9th March, sharing new findings and insights on how to deliver a winning customer experience.  

The session will reveal:

- Nathan Ansell’s insights into the effectiveness and impact customer experience has had on the M&S Food Business, and how they built the capabilities to deliver great CX 

- Examples from leading companies such as Virgin, PepsiCo, Aviva, and Unilever and in diverse fields such as the UN and Williams Formula 1

- What growth-driving companies do differently to break down silos and win at customer experience.

The event is free-to-attend for anyone with a marketing job title, and we would love to see you there. You can register using this link


BRAND LEARNING: Inspiring people. Lifting capabilities. Growing organisations.